Event Description  

DISCOM is the FIRST certification to combine the supply chain management and operations management bodies of knowledge into a single integrated training program. It is RELEVANT, CURRENT & EFFECTIVE – The Best Value in Professional Education.

It is the right training for high paying career jobs in Supply Chain and Operations Management. DISCOM is a comprehensive training program, covering all aspects of supply chain and operations management. The training focuses on improving business performance by balancing Customer Service, Cash Flow, Cost and Capacity. Best practices in Purchasing and Inventory Control as well as productivity tools such as Lean, Six Sigma and Theory of Constraints are included.  

The Course fee displayed on this website includes the complete package, as follows:

  • Instruction materials
  • Exam preparation and Mock-Tests
  • DISCOM Exam
  • DISCOM Certificate

DISCOM Exam is Multiple Choice Questions, comprising 120 questions. The time allowed is 3 hours. Passing score is 75%.

  • Exam shall be organized immediately the course completed.

Learning Objective:

At the end of this session, participants will be able to:

  • Handle Supply Chain and Operations Management functions seamlessly
  • Apply the 4Cs in boosting profitability
  • Rub on subordinates, enhanced efficiency and capability
  • Create confidence in management/customers/suppliers as to efficiency, reliability and dependability in service delivery
  • Confidently write the CISCOM Certification Exam and pass in flying colors

Course Outline:

Lesson 1 – Planning

  • Introduction to DISCOM
  • Planning – An Overview
  • Business Planning Process
  • Computer-Based Planning Systems
  • Planning Performance
  • Balancing the 4 Cs

Lesson 2 – Organizing

  • Supply Chain Structure
  • Supply Chain Complexity
  • Supply Chain Integration
  • Role of Supply Chain Function
  • Outlook for Supply Chain Organization and Structure
  • Supply Chain Organization Effectiveness
  • Balancing the 4 Cs

Lesson 3 – Delivering

  • Customer Service – CRM
  • Inbound Logistics – SRM
  • Manufacturing – ISCM
  • Outbound Logistics
  • Technology in Logistics
  • Delivery Effectiveness
  • Balancing the 4 Cs

Lesson 4 – Growing

  • Sustainable Growth
  • Best Practices and Bench Marking
  • Productivity Tools: Lean, JIT, Six Sigma, Theory of Constraints
  • Change and Transformation
  • Balancing the 4 Cs

Course Timeline:
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After completing lesson 1, you will be able to: • Relate supply chain strategy to competitive business strategy • Understand various planning processes and their relevance to supply chain Supply functions. • Understand the Materials and Capacity Requirement Planning processes. The chapters are arranged as follows • Introduction to DISCOM • Planning – An Overview • Business Planning Process • Computer-Based Planning Systems • Planning Performance • Balancing the 4 Cs
The organization structure and policies play an important role in balancing the 4C’s of supply chain, hence impact realization of business objectives. Infrastructure decisions are long term, capital intensive choices that enable or constrain the planning and operations. Infrastructure capabilities rely on the organization structure, policies, training, empowerment, motivation and culture The chapters are arranged as follows: • Supply Chain Structure • Supply Chain Complexity • Supply Chain Integration • Role of Supply Chain Function • Outlook for Supply Chain Organization and Structure • Supply Chain Organization Effectiveness • Balancing the 4 Cs
Delivery Includes all activities related to product flow, from the farm to the kitchen. Value is created or added in manufacturing and logistics. Being cost centers, the emphasis is on effective use of resources with direct impact on customer service. The chapters are arranged as follows • Customer Service – CRM • Inbound Logistics – SRM • Manufacturing – ISCM • Outbound Logistics • Technology in Logistics • Delivery Effectiveness • Balancing the 4 Cs

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